Our Services


Supplementary Health Fund

This fund is accessible to those clients on a low income (ie those whose income is less than $20,000 per year) and who have provided Proof of Income to The Heart of Richmond; The total amount accessible for 2016 will be $350; For qualifying clients a one time payment of the $350 can be used for such large ticket items as dental work or prescription glasses. Only original receipts will be accepted for reimbursement from the fund.

Education and Prevention

We provide education and prevention services:

  • Youth Education Program: A presentation given to youth in grades 10, 11, and 12 that helps them better understand HIV and make healthy decisions in their own lives. We work with secondary schools to provide the presentation in a classroom setting. Contact our office to learn more about this exciting program.
  • Community Awareness Display: A display board is updated with the latest information on HIV/AIDS and accompanies us to various community events where we are available to answer questions and distribute resources. Contact the office if you are interested in hosting us at your event.
  • Condom Packages: Packages containing information and resources are distributed to the public during our two campaigns each year. The “Get Lucky” campaign happens on St. Patrick’s Day. We distribute condom packages to local pubs and bars in Richmond. The “Fun in Sun” campaign is held each year in late August. We make packages available on some of the busiest beaches in the Metro Vancouver area.

To book a workshop, complete the booking form and return to outreach@heartofrichmond.com.

Grocery Vouchers

We provide people living with HIV/AIDS whose income falls below a certain level and have been active members of our Society for three months with some assistance with groceries. These grocery vouchers are distributed monthly. Please contact the office for more details.

One-on-One Support

We provide support and advocacy to those people living with HIV/AIDS and their family, friends or caregiver through our Outreach Worker Program. Our Outreach Worker uses a strengths-based, member-centred approach. Taking a member-centred approach means that during the time you receive services from us, your goals come first. We are guided by what you say you want and/or need. Services offered focus on the health, resiliency and resourcefulness of our members and each case plan is individualized to fit current needs and re-evaluated constantly to ensure that the services provided are those most needed by the member. As such, our support programs focus on helping people help themselves. Our support programs aim solely to improve the quality of life for our members. Our Outreach Worker can be contacted at outreach@heartofrichmond.com or 778-883-5137.

Services provided include applications/referrals for subsidized housing, assistance with PWD and CPPD applications, advocacy and liaising with other service providers to ensure that our members are receiving the services required to best improve their lives. We work closely with both the Gilwest and Oaktree Clinics, as well as with numerous other community social service agencies in the Metro Vancouver area.

Support Group

Our group provides an opportunity for peer socialization along with professional support, news, information and workshops as the membership indicates. The group is open to all individuals living with HIV/AIDS and to those who love and care for them. There are some scheduled events that are held away from our office, which include monthly dinners and other group activities. Please call the office at 604.277.5137 or see our Events page if you wish to take part in the support group.

  • Outreach support to include:

    • Housing
    • Transportation
    • Case Management
    • Grocery Assistance
    • Practical Needs
    • Home/Hospital Visits
  • Programme Activities to include”
    • Cinema Visits and Movie Nights
    • bbqs
    • Monthly/Bi monthly brunch outing
    • Take out dinners
    • Church Dinner
    • Bowling